Privacy Policy
Casa Oraya
Last updated: 10 November 2026
1. Who We Are
Casa Oraya is operated by Virginie Chemla, a self-employed professional (autónoma) based in Spain.
Website: www.casaoraya.com
Contact: orayacasa@gmail.com
Virginie Chemla is the data controller responsible for the processing of personal information collected through Casa Oraya.
2. Information We Collect
When you contact Casa Oraya through our website, Facebook or Instagram forms, we may collect:
Your name and email address.
Your telephone number, if voluntarily provided.
Your responses to questions about your interest in our retreats, availability, travel experience and budget.
Any additional information you choose to share in your message.
We ask that you do not submit sensitive medical information through our general contact or advertising forms.
3. How We Use Your Information
We use your personal information to:
Respond to your enquiries.
Send information about retreats, programmes, availability and practical arrangements.
Communicate with you about potential participation.
Arrange introductory conversations when requested.
Send occasional information about future Casa Oraya retreats, only if you have explicitly agreed to receive these communications.
We do not automatically subscribe people who request retreat information to a marketing mailing list.
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal information on the following grounds:
Pre-contractual steps: To respond to your request for information about a retreat or potential booking.
Consent: To send optional communications about future retreats when you have actively chosen to receive them.
Legal obligations: Where we are required to retain certain information for applicable administrative, accounting or legal purposes.
You may withdraw your consent to marketing communications at any time.
5. How We Store and Share Your Information
Information submitted through Facebook and Instagram forms is initially processed through Meta's services.
Information submitted through our website may